Privacy Policy

PRIVACY POLICY Company Name: Aura Digital Registered Address: De Entree 201 1101 HG Amsterdam The Netherlands Phone: +31 970 1020 6459 Email: help@cv-assistant.com Website: https://cv-assistant.com 1. Introduction Aura Digital ("we", "us", "our") operates CV-Assistant (cv-assistant.com), an online platform providing AI-powered resume analysis and CV optimization services. We sell digital services only. We are committed to protecting personal data and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). 2. Personal Data We Collect We collect only the data necessary to provide our services. Information You Provide: • Full name • Email address • Billing address • Country of residence • Transaction and order details We may collect phone numbers only when users contact support. Payment Information: We accept credit/debit cards, Apple Pay, and Google Pay. All payments are processed through PCI-DSS compliant payment providers. We do not store: • Full card numbers • CVV/CVC codes • Apple Pay or Google Pay credentials We receive only transaction confirmation and limited payment metadata. Automatically Collected Information: • IP address • Browser type • Device information • Pages visited • Date and time of access This data is used for security, fraud prevention, and analytics. 3. How We Use Personal Data We use personal data to: • Process purchases • Provide and maintain the service • Provide customer support • Prevent fraud and abuse • Comply with legal obligations • Manage disputes and chargebacks We do not sell personal data. 4. Legal Basis for Processing We process data based on: • Contractual necessity • Legal obligation • Legitimate interest (fraud prevention, security, service improvement) • Consent (for non-essential cookies, if applicable) 5. Cookies CV-Assistant uses only strictly necessary cookies required for the secure operation of the website. We use essential cookies such as: • Session Cookie Keeps you logged in while using your account and expires automatically. • Security Cookie Helps protect the website and users from malicious activity. These cookies are required for core functionality. No advertising cookies are used. You can control cookies through your browser settings, but disabling them may affect functionality. 6. Data Retention We retain personal data: • For the duration of the customer relationship • As required by tax and accounting laws • As necessary for dispute resolution and enforcement of agreements Data is deleted or anonymized when no longer required. 7. Data Security We implement appropriate technical and organizational measures including: • SSL/TLS encryption • Secure hosting environments • Access controls • PCI-DSS compliant payment processing 8. International Transfers Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are used. 9. Your Rights Under GDPR, you have the right to: • Access your personal data • Correct inaccurate data • Request deletion ("right to be forgotten") • Restrict processing • Object to processing • Data portability • Withdraw consent at any time Requests can be sent to help@cv-assistant.com. 10. Changes We may update this policy from time to time. Updates will be posted with a revised effective date.